Terms of service
Welcome to forteslacar.com. By using our site or placing an order, you agree to these terms. If you do not agree, please do not use our site.
General Terms
We may update these terms at any time without notice. Continued use constitutes acceptance. Our products are third-party Tesla accessories. We are not affiliated with Tesla, Inc. Tesla names and models are trademarks of Tesla, Inc. and are used solely to describe compatibility.
Products and Pricing
Product descriptions and images are for reference only. We do not guarantee that all information is error-free. Prices are subject to change without notice. In case of a pricing error, we will notify you and offer to proceed with the correct price or cancel your order. Product availability is not guaranteed.
Orders and Payment
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason. You agree to provide accurate payment and shipping information. We process payments through third-party providers and do not store your full payment details.
Shipping and Delivery
Orders are processed within 1 to 3 business days. Delivery times are estimates only. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for carrier delays or damage during transit. You are responsible for providing a correct shipping address.
Returns and Refunds
Returns are accepted within 14 days of delivery for unused, uninstalled items in original packaging. A 15% restocking fee applies. Return shipping is the customer's responsibility. Custom orders, installed products, opened electronics, and clearance items are final sale. See our Refund Policy for details.
Compatibility Disclaimer
You are solely responsible for verifying compatibility with your Tesla model (Model 3, Model Y, Model S, Model X). We do not accept returns for incompatibility. Contact us before ordering if you are unsure.
Disclaimer of Warranties
Products are provided "as is" without warranties except as expressly stated in our Refund Policy. We are not liable for damage, injury, or loss from improper installation, misuse, or failure to verify compatibility.
Limitation of Liability
Our total liability shall not exceed the amount you paid for the product. We are not liable for any indirect, incidental, or consequential damages.
Intellectual Property
All site content is our property and protected by copyright. You may not copy or distribute any content without our consent. Tesla names are trademarks of Tesla, Inc. and are used for descriptive purposes only.
Resale Policy
Products are for personal use only. We reserve the right to cancel orders intended for resale.
Governing Law
These terms are governed by the laws of the People's Republic of China. Disputes shall first be resolved through negotiation. If negotiation fails, disputes shall be submitted to the competent court in our registered jurisdiction.